The key to effective public engagement and communications is planning. S&A provides strategic and comprehensive planning that ensures engagement with the public is tailored to the project, client, and community context. Drawing from best practices and informed by a commitment to equity, our process ensures your public engagement will be inclusive, accessible, broad, and effective.

• Public involvement planning
• Equity and social justice planning
• Stakeholder research and interviews
• Demographic analysis
• Messaging

Our approach to public outreach and involvement is guided by our desire to build lasting rapport with communities. With a focus on equity and inclusion, we provide all stakeholders with timely and accessible information and opportunities for input, and we actively listen and respond to their concerns.

• Public meetings, open houses, and other events
• Briefings and presentations
• Email and website updates
• Phone line management
• Stakeholder correspondence
• Outreach materials
• Fieldwork and door-to-door
• Media outreach
• Tabling at community events

We bring stakeholders and project team members together to collaborate and build relationships. Our approach to events is rooted in our commitment to advancing projects that benefit the community. Every event is tailored to meet the needs of your project, gather meaningful feedback, and ensure your stakeholders are informed and engaged.

• Public meetings and hearings
• Stakeholder workshops
• Community and technical advisory groups
• Neighborhood drop-in events
• Special events and community celebrations

We take an in-depth approach to understanding your stakeholders. From the demographics of your project area to the public’s input on project design, we provide you with actionable information about the community your project serves.

• Demographic analysis
• Survey development and implementation
• Stakeholder and project area research
• Focus groups
• Stakeholder interviews in the field and online
• Comprehensive reporting

With our full-service graphic design studio, we translate technical information into easy-to-understand graphics, maps, websites, and informational materials.

• Online open houses with InfoCommunity.org
• Map graphics
• Fact sheets, flyers, and brochures
• Display boards and event materials
• Project branding and style guides
• Promotional materials
• Postcards and mailers

Our goal with online engagement is to make it as interactive, informative, and convenient as possible for people to participate. This builds project understanding, increases participation in decision-making, and ultimately builds public “buy-in.” Through the development of cost-effective and data-driven online tools, we help to ensure that feedback on projects is representative and actionable—and that your stakeholders remain engaged throughout the life of your project.

• Online open houses with InfoCommunity.org
• Online briefings and presentations
• Social media campaigns
• Videos
• Website development
• Email newsletters
• Analytics and reporting